Allbrite Medical Staffing Ltd trading as Allbrite Care
Effective Date: 01.06.2026
Review Date: 01.06.2029
Introduction
Allbrite Medical Staffing Ltd, trading as Allbrite Care (“Allbrite Care”, “we”, “our”, or
“us”), is committed to protecting your privacy and handling your personal information
responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal
information when you use our website, contact us, apply for employment, enquire
about our services, or receive care and support from us.
We process personal information in accordance with the UK General Data Protection
Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws and
regulations.
Who We Are
Allbrite Care is the trading name of Allbrite Medical Staffing Ltd.
Registered Office:
Suite 1, Boho Zero
21 Gosford Street
Middlesbrough
TS2 1BB
Branch Office:
4 Admiral Way
26D Regus House
Doxford International Business Park
Sunderland
SR3 3XW
Telephone: 01915 358368 / 01642054014
Email: dataprotection@allbritehomecare.co.uk
If you have any questions about this Privacy Policy or how we handle your personal
information, please contact us using the details above.
What Information We Collect
Depending on your relationship with us, we may collect the following information:
Service Users and Prospective Service Users
Name
Address
Date of birth
Telephone number
Email address
Emergency contact details
Care needs information
Medical and health information
Medication information
Funding and payment information
Family Members, Representatives and Referrers
Name
Contact details
Relationship to the service user
Information necessary to support care delivery
Job Applicants and Employees
Contact details
Employment history
Qualifications
DBS information
Right to work documentation
Payroll and pension information
Website Visitors
IP address
Browser information
Device information
Website usage data
Cookie information
How We Use Your Information
We may use your personal information to:
Provide care and support services
Assess care needs and develop care plans
Communicate with service users, families and professionals
Arrange and manage care visits
Process payments and invoices
Recruit, employ and manage staff
Respond to enquiries
Improve our services
Meet legal and regulatory obligations
Protect service users, staff and others from harm
Manage complaints and feedback
Our Lawful Basis for Processing
We process personal information where we have a lawful basis to do so, including:
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Legitimate business interests
Provision of health and social care services
Consent, where required
Where we rely on your consent, you may withdraw it at any time.
Special Category Information
As a care provider, we may process sensitive information relating to health, care
needs, disabilities, medication, safeguarding concerns, and other information
necessary to provide safe and effective care.
We only process this information where permitted by law and where appropriate
safeguards are in place.
Sharing Information
We may share information where necessary with:
Local Authorities
NHS organisations
GPs and healthcare professionals
Hospitals
Pharmacies
Care Quality Commission (CQC)
Safeguarding authorities
Professional advisers
Insurers
Software and technology providers supporting our services
We only share information where it is lawful, necessary, and proportionate to do so.
Keeping Information Secure
We take the security of personal information seriously.
We use appropriate technical and organisational measures to protect information
from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
These measures include secure systems, restricted access controls, staff training,
confidentiality requirements, and regular monitoring.
How Long We Keep Information
We retain personal information only for as long as necessary to fulfil the purposes for
which it was collected and to comply with legal, regulatory, contractual, and
professional obligations.
When information is no longer required, it is securely deleted or destroyed.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality,
understand how visitors use our website, and enhance user experience.
Cookies help us:
Remember your preferences
Improve website performance
Analyse website traffic
Enhance website security
You can control or disable cookies through your browser settings. However, some
website functions may not operate correctly if cookies are disabled.
Your Rights
Under UK GDPR, you have the right to:
Access Your Information
Request a copy of the personal information we hold about you.
Correct Information
Ask us to correct inaccurate or incomplete information.
Request Deletion
Ask us to delete personal information in certain circumstances.
Restrict Processing
Request that we limit how we use your information.
Object to Processing
Object to certain types of processing.
Data Portability
Request a copy of your information in a commonly used electronic format.
Withdraw Consent
Withdraw consent where processing is based on consent.
Automated Decision-Making
We do not currently make decisions about individuals solely through automated
processing.
To exercise any of these rights, please contact us using the details provided above.
Making a Complaint
If you are unhappy with how we handle your personal information, please contact us
first so that we can try to resolve your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation,
regulation, business practices, or service delivery.
Any updates will be published on this website.
Contact Us
If you have any questions about this Privacy Policy or how your information is
handled, please contact:
Data Protection Lead
Allbrite Medical Staffing Ltd trading as Allbrite Care
Suite 1, Boho Zero, 21 Gosford Street, Middlesbrough, TS2 1BB
Email: dataprotection@allbritehomecare.co.uk
Telephone: 01915 358368 /01642 054014